Things to Remember:
I Am Scarlett jewelry is handmade and meant to have imperfections. I love imperfections and you should too! Each piece is made with quality materials and made to last. Due to the fragile nature of delicate pieces and the natural stones, please avoid wearing your jewelry while in water, working out, and sleeping. There will always be beautiful things in your life, but you may never have that exact piece of beauty again. Treat it with love.
Please keep in mind that Brass and Copper react differently with everyones skin. If you would like to avoid discoloration left on your skin due to oils reacting with the metal, you may use a jewelry polishing cloth to keep your piece clean before and after each wear.
Almost everything sold on the website is made to order. Please allow 1-2 weeks for your order to be shipped. Often things will ship much sooner. However, If you would like to have your order expedited please send me a message and we can work something out.
I stand by my work and love my customers. In the case that your piece has unexpected damage or you are truly not happy with your purchase, please contact me and I will do my best to resolve the issue. Repairs are subject to a fee depending on the nature of the damage. Please be sure to read the descriptions of each piece before you decide to make a purchase. This will help to avoid later confusion. Any items returned/exchanged without notifying me will not be accepted and be returned to sender. Always feel free to send an email if you have any questions regarding your order or a piece of jewelry you are interested in.
I apologize that I can not refund for lost or stolen packages as well as items not received due to an incorrect shipping address.